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Restaurants & Hospitality

Next Level of Customer Service

With tableside ordering and payment, there is less waiting and fewer mistakes.
Instead of running back and forth between the kitchen and dining room, waiters can provide more attentive service
and settle checks faster, with significant impact on customer satisfaction, sales, and table turns.

Excel in Customer Service

Impress your patrons as soon as they walk through the door with cutting-edge technology that enables you to quickly take care of their needs and create a personalized dining experience.

Bluebird’s state-of-the-art tablets and mobile computers empower restaurant staff to freely interact with customers without being tied to a cash register. Mobile check-in, seating assignments, and special requests can be promptly taken care of without leaving the customer’s side. Waiters can see detailed information about the ingredients in every dish and available add-ons and specials.

Less Waiting and Faster Table Turns

Empower your staff to provide timely and high-quality service with tableside ordering and payment.

Bluebird enables tableside ordering and payment, resulting in less wait time, fewer mistakes, and more sales. Instead of handwritten notes, servers can enter orders directly using a tablet or other handheld device, and the orders are wirelessly transmitted to the kitchen without delay. No orders are lost, and the risk for mistakes is significantly reduced. Waiters can provide more attentive service and settle checks faster wherever the diners are seated — at the bar, in the dining room, or on the terrace — with significant impact on customer satisfaction, table turns, and revenue.

Real-Time Analytics

Get real-time insight on your business performance, right from a mobile device, with the ability to react proactively.

Track sales and inventory down to ingredient level with Bluebird’s mobile solutions. Identify your best-selling menu items, access past transactions, and track individual performance of your staff. Business analytics allows you to be more proactive in your planning, making sure you are well stocked and can avoid having popular menu items sold out.

Featured Solutions

  • Counter & Front Task Management

    Counter & Front Task Management

    Offer your customers the best, seamless guest experience and boost sales through fast and efficient transaction options. Bluebird’s solution provides your associates with various tools to give excellent service and care.

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  • Mobile Payment Terminal

    Mobile Payment Terminal

    Disperse your crowded front desk by providing checkout service right where you engage with the customer. Bluebird’s mobile payment devices offer all-inclusive payment options and is filled with applications that give real-time information to help wit...

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  • Customer Ordering and Payment on Table

    Customer Ordering and Payment on Table

    Increase sales and guest satisfaction with Bluebird’s mobiles solutions. Give your customers a complete guest service with wireless ordering and all-inclusive payment options.

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  • Inventory Management

    Inventory Management

    Bluebird’s inventory management solution provides organizations with planning and execution strategies, enabling them to achieve superior service levels and raise profits.

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  • Order Taking and Payment

    Order Taking and Payment

    Assist your staff to enhance the efficiency of transactions for reduced wait times and increased guest satisfaction.

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  • Kitchen Management

    Kitchen Management

    Manage customer’s orders faster and more efficiently. Improve process workflows to better serve customers.

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  • Staff Communication

    Staff Communication

    Equip your associates with Bluebird’s devices to provide diverse communication options with vast radio, Bluetooth and PTT functions. Creating this real-time communication link will increase your delegation efficiency and your workers won’t need to tra...

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  • Loyalty, Membership & Gift Cards

    Loyalty, Membership & Gift Cards

    Provide benefits to guests with Bluebird’s membership, loyalty and gift card programs.

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  • Guest Safety and Security

    Guest Safety and Security

    Protect your guests and property by equipping staff with Bluebird devices.

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  • Device & Asset management

    Device & Asset management

    Decrease downtime and increase optimal resource allocation by enabling employees to monitor, diagnose and resolve equipment issues.

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Resources

Brochure

[Brochure] Restaurant&Hospitality-Solutions_EN.pdf (24 KB)